Hindi walkthroughlocal-ordering-v1
UI UX guide video
A Hindi guide that makes the ordering flow, customer interface, and portal experience easier to understand alongside the English deck.
How ApnaBazar works
A clear local-commerce flow matters more than flashy product promises. This page exists to remove confusion before the order starts.
Hindi UX guide
Watch the Hindi guide before reading the full flow
The structured flow below stays in English-first product language, while the UI UX guide video adds a Hindi explanation layer for faster understanding.
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4-step flow
Discovery on the web, action on WhatsApp.
The portal handles clarity and trust. WhatsApp handles the actual ordering conversation.
Choose a shop
See the local shop name, area, timings, and fulfilment status before you act.
Order on WhatsApp
WhatsApp remains the action layer, so the workflow feels familiar instead of app-heavy.
Pay the merchant
UPI payment goes directly to the shop owner. ApnaBazar does not hold your order money.
Wait for confirmation
The shop confirms the order and tells you when pickup is ready or whether delivery is available.
Payment clarity
Direct-to-merchant UPI is not a side note. It is a trust rule.
Users should never have to guess whether they are paying a marketplace, a wallet, or the actual shop.
What ApnaBazar says clearly
Payment goes directly to the shop owner. The shop remains the visible local endpoint in the order flow.
What ApnaBazar avoids
No wallet language. No “we will settle later” promise. No false claim that every order becomes an instant delivery order.
What customers see next
After payment, the shop confirms the order. The next status is pickup-ready, delivery-available, or still under review.
Pickup and delivery
Pickup comes first. Delivery stays real.
This portal is not built around fake universal delivery. It respects what the locality can actually support.
Pickup first
Good for nearby trust, lower logistics pressure, and a faster launch with less confusion.
Delivery where available
Shown only when a shop has it enabled or is taking delivery requests in a defined zone.
Delivery on request
Acts as a demand signal for the merchant instead of overpromising a service that may not exist yet.